Aug 17, 2020
Thank you very much Paul, Sean and Ryan, it was so great meeting you all and also Sheldon! Great job guys! It looks amazing!
Joanne & Bill
Thank you for the plaque and an excellent customer experience. You were excellent in addressing all my concerns. Needless to say, I am very satisfied with the final product.
Best regards, Marilyn
We are so very pleased with the work you and your staff at Ottawa Brass have done on the plaques. As you will see in the attached photo, they look really great on the cairn. We have heard from Carlie Bigras at the Municipality of French River and she also, is impressed. Dwight is working on completion of the site preparations. On behalf of our West Nipissing Historical Society, thanks, again, for all your assistance.
Heather & Dwight
We received the plaque today.
Special thanks to you for providing excellent customer service, for ensuring there was clear understanding…and for getting it done ahead of schedule!
We all breathed a collective sigh of relief when we received the package today.
You’re awesome at what you do!
Many thanks Sean. Kiitos.
Finlandia SISU Foundation
233 Fourth Avenue, Sudbury, ON P3B 4C3
T: (705) 524-3137 Ext. 249
Hello Ottawa Brass
I just got the shipment of plates. If I can permit myself, I would like to introduce the word "beautiful" to describe a brass mending plate. This may seem exagerated, doesn't matter. They are lovely. We will be proud to use them at the back of our paintings.
Merci et bravo!
Sacha Marie Levay
Restauration des cadres
Musée des beaux-arts de Montréal
Tél : 514.285.1600, #198
Téléc : 514.285.1980
We received the plaque yesterday and it’s FANTASTIC! Thank you so much for taking the time to answer my questions and then producing such a quality product. We are very pleased and look forward to its installation.
Major / major Jen Foote
Capability Development & Integration/Canadian Forces Aerospace Warfare Centre
Canadian Armed Forces
We have not ‘uncrated’ it yet – waiting for some committee members to do that honour. I am certain it is a great looking piece of art and personally I can’t wait to unveil it. For sure I will send along a picture once we have it installed.
This has been a very pleasant and professional experience at every step of the way and I really appreciate your help with everything.
Sunshine Coach Service
44 Railway Avenue, Renfrew, On K7V 3B1
Office: 613-432-8904 Cell: 613-433-0011
Just a brief note to confirm how pleased we are with the stainless steel hand railings Ryan and Paul installed yesterday. We have had a number of very positive comments already. Your service was both professional and courteous. Five days: the time span from initial consultation to completion astounded us. We recommend your company wholeheartedly to anyone requiring this type of product or installation.
Joanne and Bruce Jones
Just to let you know that we have had many compliments from neighbours and passers by on our new railings. We are enjoying them as well.
A job well done. Your company would get a recommendation from us any time !!!!!! A pleasure to have done business with you.
Bob and Gail Drummond
“I recently shipped a statue I have own for some time from France to Ottawa. Unfortunately, the journey wasn’t a success and my bronze, a statue of Joanne of Arc, arrived broken around the legs. This was a devastating day. I was really lucky to find Ottawa Brass to help me get her back on her two feet. I can’t tell you how thankful I am to those guy for fixing the statue. It was a bit of a gamble for me to trust strangers with a piece of my family history, but this was clearly one of the best choices I ever made. They immediately informed me it wasn’t bronze but aluminum, so it was obvious they knew what they were talking about J. The team was super friendly, the turnaround was really quick and the price was right. I really can’t say enough about those guys. Anyway, I hope this review will help anyone who looks for awesome metal service in Ottawa. An happy and impressed customer.
BTW, the statue looks awesome. I had to mix a bit of paints but it worked great at the end.
Thanks for the fine job on my dish, cross, and bracket. Along with the 3 copper tea kettles you have done for me in recent years!! So nice they're on the hearth in the living room along with the brass fender by Ottawa Brass. I'm also continuing to enjoy several other jobs you've done including the weight casings on my grand fathers clock (a family piece) and a chandelier
Dear Friends at Ottawa Brass Ltd.,
On behalf of all the children, families and health care professionals at the Children’s Hospital of Eastern Ontario (CHEO), please accept my heartfelt thanks to you for your incredible donation of $1,050 made through the “Burn your Bra for Bev” event. We are very grateful for your generous support!
Since your gift is so generous I wanted to make sure you knew as quickly as possible how much we appreciate it. Your donation will help us to continue to provide the compassionate “CHEO Care” we are renowned for giving in the most loving and friendly environment possible. We are unable to do that without the strong support from donors like you.
With very warm regards,
Manager of Major Gifts
Dear Brian, Paul and company,
The lamp is standing OK. More important, I had the most pleasant experience lately to meet you all and spend a few minutes in your company. It is rarely one can find a bunch of people with instant friendly feelings as you received me.
Bryan, Paul and the other guys, whose names I wish I knew, thanks a million!
We had our retirement party on Wednesday night, great success and everyone was impressed with the plaque you designed/fabricated for Roland and Margaret des Groseilliers. It brought both of them to tears. Excellent work!
Thank you very much.
Now, we need to arrange for you to come over to our clinic and mount it to the wall for us. I have a carpenter whom can do repair work, as you indicated you’ll have to get in from behind the wall that piece will be adhered to to anchor it properly. Not a problem to repair that area after you’re done.
Let me know what days’ work best for you so we can schedule things.
Again, great work, the two recipients Roland and Margaret were very happy with the plaque.
Got to see the plaque this morning. Absolutely stunning! Great job, thank you very much. Love it.
Dan St. Jean
Manager Creative Services
Canadian Wildlife Federation | Fédération canadienne de la faune
I just wanted to thank you very much for your extraordinary effort in ensuring the plaque I ordered was ready in time for the memorial service we had this past weekend. It was refreshing to deal with a business that actually values customer service. I will definitely recommend Ottawa Brass to others.
I have attached a photo of the plaque affixed to the rock on "Sunset Point" on lake Sesekinika in northern Ontario.